Shipping & Logistics

Provide the spool or coil dimensions, maximum handling weight, winding direction, labeling and receiving-equipment requirements. Agree protection against moisture, contamination and transport damage for the material and route. Store and handle the product according to its approved instructions, keeping packaging and identification intact until use.

Request a quotation for the exact specification and quantity. Confirm the order unit, minimum batch, price validity, any metal-price adjustment, tooling charges and payment terms. Distinguish production lead time from dispatch and transit time, and use the dates agreed in the order confirmation.

Agree the delivery destination, transport method, named place or port and Incoterms® rule and edition. Confirm freight, insurance, customs responsibilities, packaging and the documents required for the product and destination. Certificates, declarations and test reports should be identified individually in the order rather than assumed to accompany every shipment.

Confirm the sample specification, quantity, production route, intended tests, preparation time and delivery method. Agree any sample, tooling and freight charges in writing. Record differences between the sample and planned production material before using the test results for approval.

Record the condition of the goods and packaging, retain the labels and delivery documents, and contact your sales contact and the relevant carrier promptly. Include the order number, lot or coil identification, quantity affected, photos and the observed issue. Follow the notification periods and claims procedure in the applicable order, carrier and insurance documents.